THE BEST LAS VEGAS PROPERTIES
Getting Your House Ready To Sell |
When
conversing with real estate agents, you will often find that when they talk to
you about buying real estate, they will refer to your purchase as a
"home." Yet if you are selling property, they will often refer to it
as a "house." There is a reason for this. Buying real estate is often
an emotional decision, but when selling real estate you need to remove emotion
from the equation.
You
need to think of your house as a marketable commodity. Property. Real estate.
Your goal is to get others to see it as their potential home, not
yours. If you do not consciously make this decision, you can inadvertently
create a situation where it takes longer to sell your property.
The
first step in getting your home ready to sell is to "de-personalize"
it.
The
reason you want to "de-personalize" your home is because you want
buyers to view it as their potential home. When a potential
homebuyer sees your family photos hanging on the wall, it puts your own brand
on the home and momentarily shatters their illusions about owning the house.
Therefore, put away family photos, sports trophies, collectible items,
knick-knacks, and souvenirs. Put them in a box. Rent a storage area for a few
months and put the box in the storage unit.
Do
not just put the box in the attic, basement, garage or a closet. Part of
preparing a house for sale is to remove "clutter," and that is the
next step in preparing your house for sale.
This
is the hardest thing for most people to do because they are emotionally
attached to everything in the house. After years of living in the same home,
clutter collects in such a way that may not be evident to the homeowner.
However, it does affect the way buyers see the home, even if you do not realize
it. Clutter collects on shelves, counter tops, drawers, closets, garages,
attics, and basements.
Take
a step back and pretend you are a buyer. Let a friend help point out areas of
clutter, as long as you can accept their views without getting defensive. Let
your agent help you, too.
The
kitchen is a good place to start removing clutter, because it is an easy place
to start. First, get everything off the counters. Everything. Even the toaster.
Put the toaster in a cabinet and take it out when you use it. Find a place
where you can store everything in cabinets and drawers. Of course, you may
notice that you do not have cabinet space to put everything. Clean them out.
The dishes, pots and pans that rarely get used? Put them in a box and put that
box in storage, too. You see, homebuyers will open all your cabinets and
drawers, especially in the kitchen. They want to be sure there is enough room
for their "stuff." If your kitchen cabinets, pantries, and drawers
look jammed full, it sends a negative message to the buyer and does not promote
an image of plentiful storage space. The best way to do that is to have as much
"empty space" as possible.
For
that reason, if you have a "junk drawer," get rid of the junk. If you
have a rarely used crock-pot, put it in storage. Do this with every cabinet and
drawer. Create open space. If you have a large amount of foodstuffs crammed
into the shelves or pantry, begin using them – especially canned goods. Canned
goods are heavy and you don’t want to be lugging them to a new house, anyway –
or paying a mover to do so. Let what you have on the shelves determine your
menus and use up as much as you can.
Beneath
the sink is very critical, too. Make sure the area beneath the sink is as empty
as possible, removing all extra cleaning supplies. You should scrub the area
down as well, and determine if there are any telltale signs of water leaks that
may cause a homebuyer to hesitate in buying your home.
Closets
are great for accumulating clutter, though you may not think of it as clutter.
We are talking about extra clothes and shoes – things you rarely wear but
cannot bear to be without. Do without these items for a couple of months by
putting them in a box, because these items can make your closets look
"crammed full." Sometimes there are shoeboxes full of
"stuff" or other accumulated personal items, too.
Many
people have too much furniture in certain rooms – not too much for your own
personal living needs – but too much to give the illusion of space that a
homebuyer would like to see. You may want to tour some builders’ models to see
how they place furniture in the model homes. Observe how they place furniture
in the models so you get some ideas on what to remove and what to leave in your
house.
Basements,
garages, attics, and sheds accumulate not only clutter, but junk. These areas
should be as empty as possible so that buyers can imagine what they would do
with the space. Remove anything that is not essential and take it to the
storage area. Or have a garage sale.
All
your sink fixtures should look shiny and new. If this cannot be accomplished by
cleaning, buy new ones where needed. If you don’t buy something fancy, this can
be accomplished inexpensively and they are fairly easy to install. Make sure
all the hot and cold-water knobs are easy to turn and that the faucets do not
leak. If they do, replace the washers. It is not difficult at all.
Check
to make sure you have good water pressure and that there are no stains on any
of the porcelain. If you have a difficult stain to remove, one trick is to hire
a cleaning crew to go through and clean your home on a one-time basis. They
seem to be wonderful at making stains go away.
Check
all the ceilings for water stains. Sometimes old leaks leave stains, even after
you have repaired the leak. Of course, if you do have a leak, you will have to
get it repaired, whether it is a plumbing problem or the roof leaks. You should
do the same for walls, looking for not only stains, but also areas where dirt has
accumulated and you just may not have noticed. Plus, you may have an outdated
color scheme.
Painting
can be your best investment when selling your home. It is not a very expensive
operation and often you can do it yourself. Do not choose colors based on your
own preferences, but based on what would appeal to the widest possible number
of buyers. You should almost always choose an off-white color because white
helps your rooms appear bright and spacious.
Unless
your carpet appears old and worn, or it is definitely an outdated style or
color, you probably should do nothing more than hire a good carpet cleaner. If
you do choose to replace it, do so with something inexpensive in a fairly
neutral color. Repair or replace broken floor tiles, but do not spend a lot of
money on anything. Remember, you are not fixing up the place for yourself. You
want to move. Your goal is simply to have as few negative impressions upon
those who may want to purchase your property.
Check
all of your windows to make sure they open and close easily. If not, a spray of
WD40 often helps. Make sure there are no cracked or broken windowpanes. If
there are, replace them before you begin showing your home.
Do
the same things with the doors – make sure they open and close properly,
without creaking. If they do, a shot of WD40 on the hinges usually makes the
creak go away. Be sure the doorknobs turn easily, and that they are cleaned and
polished to look sharp. As buyers go from room to room, someone opens each door
and you want to do everything necessary to create a positive impression.
For
those who smoke, you might want to minimize smoking indoors while trying to
sell your home. You could also purchase an ozone spray that helps to remove
odors without creating a masking odor. Pets of all kinds create odors that you
may have become used to, but are immediately noticeable to those with more
finely tuned olfactory senses. For those with cats, be sure to empty kitty
litter boxes daily. There are also products that you can sprinkle in a layer
below the kitty litter that helps to control odor. For those with dogs, keep
the dog outdoors as much as possible. You might also try sprinkling carpet
freshener on the carpet on a periodic basis.
Do
not do anything expensive, such as remodeling. If possible, use savings to pay
for any repairs and improvements – do not go charging up credit cards or
obtaining new loans. Remember that part of selling a house is also preparing to
buy your next home. You do not want to do anything that will affect your credit
scores or hurt your ability to qualify for your next mortgage.
Most
real estate advice tells you to work on the outside of the house first, but
unless there is a major project involved, we believe it is best to do it last.
There are two main reasons for this. First, the first steps in preparing the
interior of the house are easier. They also help develop the proper mindset
required for selling - beginning to think of your "home" as a
marketable commodity. Second, the exterior is the most important. A homebuyer’s
first impression is based on his or her view of the house from the real estate
agent’s car. So take a walk across the street and take a good look at your
house. Look at nearby houses, too, and see how yours compares.
Is
your landscaping at least average for the neighborhood? If it is not, buy a few
bushes and plant them. Do not put in trees. Mature trees are expensive, and you
will not get back your investment. Also, immature trees do not really add much
to the appearance value of the home. If you have an area for flowers, buy
mature colorful flowers and plant them. They add a splash of vibrancy and
color, creating a favorable first impression. Do not buy bulbs or seeds and
plant them. They will not mature fast enough to create the desired effect and
you certainly don’t want a patch of brown earth for homebuyers to view.
Your
lawn should be evenly cut, freshly edged, well watered, and free of brown spots.
If there are problems with your lawn, you should probably take care of them
before working on the inside of your home. This is because certain areas may
need re-soding, and you want to give it a chance to grow so that re-sod areas
are not immediately apparent. Plus, you might want to give fertilizer enough
time to be effective. Always rake up loose leaves and grass cuttings.
The
big decision is whether to paint or not to paint. When you look at your house from
across the street, does it look tired and faded? If so, a paint job may be in
order. It is often a very good investment and really spruces up the appearance
of a house, adding dollars to offers from potential homebuyers. When choosing a
color, it should not be something garish and unusual, but a color that fits
well in your neighborhood. Of course, the color also depends on the style of
your house, too. For some reason, different shades of yellow seem to elicit the
best response in homebuyers, whether it is in the trim or the basic color of
the house.
As
for the roof, if you know your house has an old leaky roof, replace it. If you
do not replace a leaky roof, you are going to have to disclose it and the buyer
will want a new roof, anyway. Otherwise, wait and see what the home inspector
says. Why spend money unnecessarily?
The
back yard should be tidy. If you have a pool or spa, keep it freshly maintained
and constantly cleaned. For those that have dogs, be sure to constantly keep
the area clear of "debris." If you have swing sets or anything
elaborate for your kids, it probably makes more sense to remove them than to
leave them in place. They take up room, and you want your back yard to appear
as spacious as possible, especially in newer homes where the yards are not as
large.
The
front door should be especially sharp, since it is the entryway into the house.
Polish the door fixture so it gleams. If the door needs refinishing or
repainting, make sure to get that done. If you have a cute little plaque or
shingle with your family name on it, remove it. Even if it is just on the
mailbox. You can always put it up again once you move. Get a new plush doormat,
too. This is something else you can take with you once you move.
Make
sure the lock works easily and the key fits properly. When a homebuyer comes to
visit your home, the agent uses the key from the lock box to unlock the door.
If there is trouble working the lock while everyone else stands around
twiddling their thumbs, this sends a negative first impression to prospective
homebuyers.
So
you’ve decided to sell your home and have a fairly good idea of what you think
it is worth. Being a sensible home seller, you schedule appointments with three
local listing agents who’ve been hanging stuff on your front doorknob for
years. Each Realtor comes prepared with a "Competitive Market
Analysis" on fancy paper and they each recommend a specific sales price.
Amazingly,
a couple of the Realtors have come up with prices that are lower than you
expected. Although they back up their recommendations with recent sales data of
similar homes, you remain convinced your house is worth more. When you
interview the third agent’s figures, they are much more in line with your own
anticipated value, or maybe even higher. Suddenly, you are a happy and excited
home seller, already counting the money.
If
you’re like many people, you pick Realtor number three. This is an agent who
seems willing to listen to your input and work with you. This is an agent that
cares about putting the most money in your pocket. This is an agent that is
willing to start out at your price and if you need to drop the price later, you
can do that easily, right? After all, everyone else does it! The
truth is that you may have just met an agent engaging in a questionable sales
practice called "buying a listing." He
"bought" the listing by suggesting you might be able to get a higher
sales price than the other agents recommended. Most likely, he is quite
doubtful that your home will actually sell at that price. The intention from
the beginning is to eventually talk you into lowering the price.
Why
do agents "buy" listings? There are basically two reasons. A
well-meaning and hard working agent can feel pressure from a homeowner who has
an inflated perception of his home’s value. On the other hand, there are some
agents who engage in this sales practice routinely.
Whichever
the case, if you start out with too high a price on your home, you may have
just added to your stress level, and selling a home is stressful enough. There
will be a lot of "behind the scenes" action taking place that you don’t
know about. Contrary to popular opinion, the listing agent does not usually
attempt to sell your home to a homebuyer. That isn’t very efficient. Listing
agents market and promote your home to the hordes of other local agents who do
work with homebuyers, dramatically increasing your personal sales force. During
the first couple of weeks your home should be a flurry of activity with buyer’s
agents coming to preview your home so they can sell it to their clients.
If
the price is right.
If
you and your agent have overpriced, fewer agents will preview your home. After
all, they are Realtors, and it is their job to know local market conditions and
home values. If your house is dramatically above market, why waste time? Their
time is better spent previewing homes that are priced realistically.
Later,
when you drop your price, your house is "old news." You will never be
able to recapture that flurry of initial activity you would have had with a
realistic price. Your house could take longer to sell. Even if you do
successfully sell at an above market price, your buyer will need a mortgage.
The mortgage lender requires an appraisal. If comparable sales for the last six
months and current market conditions do not support your sales price, the house
won’t appraise. Your deal falls apart. Of course, you can always attempt to
renegotiate the price, but only if the buyer is willing to listen. Your house
could go "back on the market."
Once
your home has fallen out of escrow or sits on the market awhile, it is harder
to get a good offer. Potential buyers will think you might be getting
desperate, so they will make lower offers. By overpricing your home in the
beginning, you could actually end up settling for a lower price than you would
have normally received.
There
are several different types of listing contracts, but very few of them are
used. The "Exclusive Right to Sell" is the most common, but there is
the "open listing," the "exclusive agency listing," and the
"one-time show."
People
trying to sell their home by owner who are also willing to work with real
estate agents mostly use the “open listing”. Basically, it gives a real estate
agent the right to bring buyers around to view your home. If their client buys
your home, the agent earns a commission. There is nothing exclusive about an
open listing and a home seller can give out such listings to every agent who
comes around.
For
that reason, no agent is going to market your home or put it in the Multiple
Listing Service. If your home fits the criteria for one of their clients, and
it is convenient, they may be willing to show it to their client. That is all
an "open listing" is good for.
A
"one-time show" is similar to an open listing in many respects, as it
is most often used by real estate agents who are showing a FSBO (for sale by
owner) to one of their clients. The home seller signs the agreement, which
identifies the potential buyer and guarantees the agent a commission should
that buyer purchase the home. This prevents the buyer and seller from
negotiating directly later and trying to avoid paying the agent’s
commission. As with an open listing,
agents will not be spending money on marketing your home and it will not be
placed in the Multiple Listing System.
An
"exclusive agency" listing allows an agent to list and market your
home, guaranteeing them a commission if the house sells through any real estate
agent or company. It also allows sellers to seek out buyers on their own. This
is not a popular type of listing agreement. The reason is that there is not
much incentive for agents to spend money marketing your home. If you come up
with your own buyer, they have spent money they cannot earn back through the
real estate commission. Plus, it is too easy for a greedy buyer to go around
the agent and negotiate directly with the seller.
If
you find an agent willing to accept such a listing, do not expect too much from
them. They will probably just place it in the Multiple Listing Service and sit
around to see if something happens. A good agent would never accept such a
listing, and you probably want a good agent.
Giving
a real estate agent the "exclusive right to sell" your property does
not mean that there will not be other agents involved. Your agent is the
listing agent and part of his or her job is to market your home to other agents
who work with buyers. Those agents will show your home to their clients. Regardless
of who sells the home, even if you sell it yourself to a friend at work, your
listing agent will earn a commission.
An
exclusive right to sell is the only type of listing an effective real estate
agent will accept. This is because they have a reasonable expectation of
earning back any money they spend on promoting and marketing your property.
Obviously
the name of the seller and the property address will be included in the listing
contract. There are many other things that are included, too, and you should be
aware of them.
When
setting the terms of sale, the main thing you are concerned with is the price.
You should have a basic idea of what your home is worth by keeping track of
other sales in the neighborhood. Plus, you have probably interviewed at least
two real estate agents and they have given you their own ideas. Exercise great
care in determining your asking price, making sure not to set it too high or
too low.
In
addition to the price, you will disclose what personal property, if any, goes
with the house when you sell it. Personal property is anything that is not
attached or fixed to the home, such as washers, dryers, refrigerators, and so
on. There may be some item that is considered "real property" that
you do not intend to include in the sale. Real property is anything that is
attached to the home. For example, you may have a chandelier that has been in
your family for generations and you take it from home to home when you move. Since
the chandelier is attached to the house, it is considered "real
property" and a reasonable buyer would normally expect it to go with the
house.
A
lockbox is a basically a padlock with a cavity inside where a key to your home
can be placed. Only someone with an electronic key or the combination can get
into the lockbox and access the key. Having a lockbox available at your house
makes it easy for other agents to get access to your house. Without the
lockbox, agents representing buyers would have to set appointments to meet you
or your agent at the house so they could gain access and view the home. This
would be inconvenient. Since almost every other house does have a lockbox
available, if you do not allow one most agents will simply not show your
property. You will miss out on lots of potential buyers.
The
listing contract specifies whether you allow a lockbox or not. It is locked
into place, usually on the front door and cannot be removed. Only other agents
can access the key that is located within the lockbox.
In
some areas of the country there is a certain percentage that real estate agents
expect to earn as a commission. This commission amount is a certain percent of
the sales price. Or, some companies will charge a set fee for their services.
However, just like anything else in real estate, this amount is negotiable.
When completing the listing agreement, you and your agent will agree on the
amount of the real estate commission.
Your
listing contract should specify whether or not the house would be listed with
the local MLS (multiple listing service). It is definitely in your interest to
have the house listed. This is because your sales force is automatically
multiplied by however many agents are members of the local MLS. If your house
is not listed, then you only have one agent working for you instead of many.
The
listing contract will specify that your agent is acting as a "seller’s
agent." This means that, in the sale of your house, they are working for
you and only you. However, there may be times when your listing agent has a
client who wants to buy your home. For that reason, there is a little
"wiggle room" in the listing contract. If your agent also represents
the buyer, the listing contract should specify that they provide an additional
disclosure that details their duties as a dual agent.
The
contract also provides permission for your listing agent to act as an agent for
others on other transactions. They can continue to list other properties, and
represent buyers looking at other homes.
There
are times when you and your agent have a disagreement that you cannot resolve
by yourselves. Maybe the agent did a poor job or misrepresented something.
Maybe your agent was really doing their job correctly, but you did not
understand. Perhaps the agent will have a dispute with you. The listing
contract specifies what methods will be used to settle such disputes. You can
choose to accept binding arbitration, which is usually cheaper than hiring a
lawyer and going to court. Usually, matters that can be dealt with in a small
claims court are excluded from having to go to binding arbitration.
You
are not required to sign or initial the binding arbitration clause. This
would leave you free to hire an attorney and pursue disputes in civil court
instead of binding arbitration. Consult your attorney for advise on this
legal matter.
In
some areas of the country there is a certain percentage that real estate agents
expect to earn as a commission. This commission amount is a certain percent of
the sales price. Or, some companies will charge a set fee for their services.
However, just like anything else in real estate, this amount is negotiable.
When completing the listing agreement, you and your agent will agree on the
amount of the real estate commission.
With
the advent of the web, a lot of agents are offering "cut-rate" commissions.
Most of the time, lower commissions are tied to a lower level of service. If
all you want is to be listed with the Multiple Listing Service and a sign in
the front yard, then a cut-rate commission may be right for you. If you want an
agent who will actively promote your property to other agents and spend money
on advertising, then you probably are not going to get that level of service
with a reduced commission.
At
other times, the lower commissions are offered when you agree to tie in to other
services offered by the broker, such as agreeing to use a specific lender,
escrow, settlement, or Title Company. The broker (not the agent) will probably
have some type of ownership or profit participation in those businesses. The
problem with agreeing to tie in to these other companies is that they do not
have to be as competitive in pricing their products or services. Another common
practice when you see an ad for a reduced commission is that the compensation
is lowered when you agree to buy your next home through the same agent or
broker. Usually, the reduced commission is not really being offered on the sale
of your existing home but on the purchase of your next one. The ads are usually
unclear on this.
As
a result, when you see an offer for a lower commission, you should analyze what
you are giving up by accepting such an offer. It probably will not be readily
apparent in the advertisement. Be sure to ask lots of questions.
Your
listing contract specifies a listing price. Your agent’s job is to bring a
"ready, willing and able" buyer to present an offer. If you reach
agreement with the buyer, then the agent has done his job and earned the
commission. Once the sale has closed, the real estate broker gets paid from the
proceeds of the sale.
If
the buyer proves unable or unwilling to conclude the sale, the house is placed
back on the market and the agent has to begin earning his or her commission all
over again. However, if the seller backs out or does not accept an offer that
meets the price and terms of the listing agreement, the listing broker has
still earned the commission. They may want to be paid, even though you did not
actually sell your home. Therefore, it is very important to carefully consider
every detail when completing your listing contract and accepting an offer to
buy your property.
During
a "hot market" there is a certain marketing technique, which, though
very effective, could cause trouble because of the way the contract is written.
This is the practice of "under-pricing" the home. In a hot market, a
home that is under-priced gets a lot of attention from other Realtors, and they
all start showing your home to their clients. Often, you get into a situation
where multiple offers are presented and the price starts going up because of
the frenzy. You end up selling the house above your asking price and perhaps
above what you could have received if you had priced it traditionally.
However,
the technique does have the potential to backfire, so you should build
safeguards to prevent having to pay a commission "just in case." You
see, the listing contract usually states that if an offer is received that
meets the terms presented in the contract (including price), the real estate
agent has earned his or her commission – even if you decide not to sell. A
reputable agent would never attempt to collect a commission if they were using
the "under-pricing" technique and it backfired, even if they are
technically entitled to one. For that reason, in the "additional
terms" space on the listing contract, you should specify your true target
price – when the agent has really earned the commission.
When
you bought your home, you probably used the services of a real estate agent.
You found that agent through a referral from a friend or family member, or
through some sort of advertising or marketing. The agent helped you in many
ways and eventually you found the house of your dreams, made an offer, closed
the deal, and moved in. For whatever reason, now it is time to sell your home
and you need a real estate agent again. Many home sellers, especially those
selling their first home, tend to think all agents are similar to the one that
helped them buy their home.
Although
real estate agents can (and do) work with both buyers and sellers, most tend to
concentrate more on one than the other. They specialize. When you bought your
home, you probably worked with a "selling agent" – an agent that
works mostly with buyers. Because of the nature of real estate advertising and
marketing, the public’s main image of the real estate profession is that of the
selling agent.
As
a result, many homeowners expect their listing agent to do the same things that
a selling agent does – find someone to buy their home. After all, they do the
things you would expect if they were searching for buyers. A sign goes up in
the front yard. Ads are placed in the local newspaper and real estate
magazines. Your agent holds an open house on the weekend. Your house is proudly
displayed on the Internet. But this is only "surface" marketing. More
important activity occurs behind the scenes. After the "for sale" sign
goes up and flyers are printed, your agent’s main job is to market your home to
other agents, not to homebuyers.
It
seems fairly obvious that when you put your house up for sale that your agent
will put a "for sale" sign in the front yard. The sign will identify
the agent’s company, the agent, and have a phone number so prospective buyers
can call and get information. Signs are great at generating phone calls, even
if very few actually purchase the home they call about. However, you might be
one of the lucky ones. For that reason, you should determine what happens when
someone calls the number on the sign. Does a live person answer the phone or
does the call go to a voicemail or recorder?
You
want someone to answer the phone while the caller is "hot." When
buyers call the number on the sign, the call should go to a live person who can
answer questions immediately. A potential buyer may be on the street outside
your home, placing the call using a cell phone.
Your
agent should prepare a flyer that displays a photo and provides details about
your house. There should also be a phone number so buyers can contact your
agent to get additional information. The flyers should be displayed in a
prominent location in your home and also in a brochure box attached to the
"for sale" sign. The brochure box is convenient for those buyers who
drive by and just happen to see the "for sale" sign in front of your
house. It provides enough information so they can determine if they want to
follow up with a phone call or inform their own agent they are interested in
your house.
Even
before the sign is up and the brochures are ready, your agent should list your
property with the local MLS (Multiple Listing Service). The MLS is a database
of all the homes listed by local real estate agents who are members of the
service, which is practically all of the local agents. Important information
about your property is listed here, from general data such as square footage
and number of rooms, to such details as whether you have central air
conditioning or hard wood flooring. There should also be a photo, and a short
verbal description of what makes your house "special."
Agents
search the database for homes that fit the price range and needs of their
clients. They pay special attention to homes that have been recently placed on
the market, which is one reason you get a lot of attention when your house is
first listed. Many agents will want to preview the home before they show it to
their clients. The main point about having your house listed in the MLS is that
you expand your sales force by the number of local MLS members. Instead of
having just one agent working for you, now you may have hundreds or more,
depending on the size of your community.
The
listing agent’s main job to make sure that the other MLS members knows about
your house. This is accomplished through listing your house in the Multiple
Listing Service, broker previews and advertising targeted toward other agents,
not homebuyers.
If
your listing agent belongs to a fairly sizable office, an "office
preview" will introduce your house to other agents working in the same
office. In effect, they get a "head start" on selling your property.
Once a week, the office’s agents will get together, share vehicles, and
"caravan" to all of the new listings. They generally pull up in front
of your house at about the same time (some even use a bus) then file quickly
through your home like some bizarre "follow the leader" game.
It
can be amazing to watch. They go through very quickly, since most of them are
familiar with similar models of your house. They are usually looking for
anything memorable or different and to determine if your house is one they
would be proud to show their clients. Then they all pile back into their cars
and move on to the next house on the tour.
But
some of them come back…with buyers.
Broker
preview is very similar to an office preview, except it is open to all the
members of the local multiple listing services. It usually occurs within the
first week your house is placed on the market, just after the office preview.
However, there are lots of new listings to choose from, and not all the agents
preview all the new listings each week. You may not get as many agents visiting
your home as there were on the office preview. Unless your agent
"entices" them to come. This is where you could provide some help, if
you are so inclined.
Though
it may seem funny, nothing seems to attract a real estate agent like the offer
of free food. So if your agent offers "free eats" at a broker
preview, you are likely to get more visitors than if nothing is offered. Realize
that many agents have been on this weekly circuit for years, so
"boring" food does not really accomplish much. In other words,
sandwiches supplied from the local grocery chain are not very enticing.
If
you want to help your agent sell your home quickly, try and help them be
creative and original in the choice of a culinary treat. Of course, some agents
will actually come to look at your house, too – whether food is offered or not.
Maybe.
Your
agent will undoubtedly prepare flyers about your property so that prospective
homebuyers can be informed about the attractive features of your house. These
flyers (or similar ones) should also be sent to all the local real estate
offices, too. Most areas have a weekly flyer service that delivers advertisements
to all of the local offices. Since agents get these flyers every week, they do
not always look at them. However, a large percentage of them do. Some agents
will keep the flyer and bring buyers to your house. The flyer should be done
professionally and photocopy well. Ask your agent to show you copies of office
flyers they have done in the past.
Your
agent probably belongs to a local association of Realtors and they often have
meetings once a month. At these meetings there is often a "marketing
session" where some agents stand up and tell about their listings and
other agents stand up and tell about their buyers. Your listing agent has an
opportunity to "pitch" your house at these marketing sessions.
At
the same time, these sessions may not be as effective as they were in the past.
One reason is that they are often more social occasions than serious business
meetings. Another reason is that, as technology has expanded, local
associations have tended to merge and create larger Multiple Listing Services
and Associations. Local meetings have become poorly attended gatherings.
Every
home seller likes to be assured that their listing agent or the real estate
company will run ads featuring their home. Newspaper ads could be large display
ads with lots of listings or small classified ads featuring just your property.
Ads may also appear in local real estate magazines and your listing will also
show up on the Internet. Of course the agents and companies will run ads
featuring your house, but not for the reasons you expect.
You
see, the main job of advertising is not to sell your house directly.
Advertising creates phone calls and some of those callers become clients of the
agents answering the calls. This builds up a pool of homebuyers looking for
property in general, all represented by selling agents. Multiply this by all
the agents and companies who also advertise homes, and there is a large pool of
homebuyers in the market at any given time – all of whom are represented by
selling agents. The agents representing those homebuyers know about your home
because it is listed in the Multiple Listing Service, has been on office and
broker preview, and because your agent may have also sent flyers to all the
local real estate offices.
The
agents match up their clients with available homes, one of which may be yours.
Then they show the homes to their clients, who eventually make an offer on
one. That is how your house gets sold. Ads create a pool of clients, one
of which buys your home. Ads do not usually sell your house directly.
As
mentioned previously, advertising your home in newspapers and magazines rarely
sells your home directly. More likely than not, the buyer who eventually
purchases your home will have called on a totally different house. The same
thing happens with buyers who call on your house. They will probably buy
something else.
You
still want to be certain the real estate company selling your house runs ads in
the local and major newspapers, whether they feature your house or not. The ads
generate phone calls to the real estate office, and if those agents viewed your
house on the office preview, they will be familiar with it. This is how your
property is sold. Or you could be one of the lucky ones – someone calling on
your house may actually end up buying it.
You
should also realize that when a company advertises the homes they have for
sale, there is more than one objective. Sure, the real estate office wants to
generate phone calls and sell houses, but the advertising also shows home
sellers how effectively they market properties. This impresses not only you,
but also others who may be thinking of selling their home. The advertising
brings in more listings, which generate more ad calls, which produces more
buyers…. and that is how real estate advertising really works.
Individual
agents may advertise your home for the same reasons as companies do. They
usually advertise in classified ads or in specialty magazines featuring houses
available for sale. As in other types of advertising, these ads rarely sell
your home. Once again, the main goals of advertising are to accumulate
homebuyers as clients, and to impress you and future home sellers with how well
they market their listings. Some agents actually do sell their own listings,
but not that often.
It
is much more productive and beneficial if your listing agent directs most of
his or her marketing efforts toward other agents. Since this is "behind
the scenes" marketing that you don’t actually see, it is often difficult
for you to measure how hard the agent is working for you. It is a mistake to
measure your agent’s effectiveness solely by counting the number of newspaper
and magazine ads featuring your property.
When
you first list your home many agents send "announcements" to all of
the other houses in your neighborhood. This can be done in the form of
postcards, a letter, or flyers left hanging on the front door. These are
important because your neighbors might have friends who are looking to buy a
house. The announcements create "word of mouth" advertising, which is
the best kind.
An
open house when your property is first placed on the market can be very
important, but not for the reasons most homeowners think. Just like with
advertising, most visitors to open houses rarely buy the house they come to
look at. They may not even know the price of your home when they stop by to
visit – they probably just followed an "Open House" sign to your
door.
An
open house performs a similar function to the neighborhood announcements – it
lets all of your neighbors know that your house is for sale, and it practically
invites them to come "take a look." Being generally nosy, a lot of
your neighbors will take advantage of the invitation. And they may tell their
friends about your house, creating more "word of mouth" advertising.
Of
course, there are other reasons for holding open houses, too. Listing agents
who "farm" a particular neighborhood use them as an opportunity to
meet with other local homeowners who will someday be selling their home. Your
agent may hope to list their homes in the future. Open houses held after your
home has been on the market awhile do not usually serve a useful purpose in
selling your home. Most of the neighbors already know your house is for sale
and open house visitors rarely buy the homes they visit.
However,
if you really want more open houses, your listing agent may allow other agents
to hold it open. Open houses attract prospective homebuyers and agents hope to
convince some of those homebuyers to become their clients.
Your
house should always be available for show, even though it may occasionally be
inconvenient for you. Let your listing agent put a lock box in a convenient
place, to make it easy for other agents to show your home to homebuyers.
Otherwise, agents will have to schedule appointments, which is an
inconvenience. Most will just skip your home to show the house of someone else
who is more cooperative.
Most
agents will call and give you at least a couple of hours notice before showing
your property. If you refuse to let them show it at that time, they will just
skip your house. Even if they come back another time, it will probably be with
different buyers and you may have just lost a chance to sell your home.
Homebuyers
will feel like intruders if you are home when they visit, and they might not be
as receptive toward viewing your home. Visit the local coffee house, yogurt
shop, or take the kids to the local park. If you absolutely cannot leave, try
to remain in an out of the way area of the house and do not move from room to
room. Do not volunteer any information, but answer any questions the agent may
ask.
When
you know someone is coming by to tour your home, turn on all the
indoor and outdoor lights – even during the day. At night, a lit house gives a
"homey" impression when viewed from the street. During the daytime,
turning on the lights prevents harsh shadows from sunlight and it brightens up
any dim areas. Your house looks more homey and cheerful with the lights on.
Do
not use scented sprays to prepare for visitors. It is too obvious and many
people find the smells of those sprays offensive, not to mention that some may
be allergic. If you want to have a pleasant aroma in your house, have a
potpourri pot or something natural. Or turn on a stove burner for a moment and
put a drop of vanilla extract on it. It will smell like you have been cooking.
If
you have pets, make sure your listing agent puts a notice with your listing in
the multiple listing services. The last thing you want is to have your pet
running out the front door and getting lost. If you know someone is coming, it
would be best to try to take the pets with you while the homebuyer’s tour your
home. If you cannot do that, it is best to keep dogs in a penned area in the
back yard. Try to keep indoor cats in a specific room when you expect visitors,
and put a sign on the door. Most of the time, an indoor cat will hide when
buyers come to view your property, but they may panic and try to escape.
The Kitchen Trash
Especially
if your kitchen trash can does not have a lid, make sure you empty it every
time someone comes to look at your home – even if your trash can is kept under
the kitchen sink. Remember that you want to send a positive image about every
aspect of your home. Kitchen trash does not send a positive message. You may go
through more plastic bags than usual, but it will be worth it.
Not
everyone makes his or her bed every day, but when selling a home it is
recommended that you develop the habit. Pick up papers, do not leave empty
glasses in the family room, keep everything freshly dusted and vacuumed. Try your
best to have it look like a model home – a home with furniture but nobody
really lives there.
I would like
to be the agent for you, your family, your friends and associates and empower
you to understand the types of strategies you and they can use in your next
real estate transaction. If you know of someone who is either thinking about
selling or buying a home, please let me know and I'll respectfully EARN their
business, not give them a song and dance about how fast I will sell their home
or what a great deal I will get them on a new home. I am a professional that
deals with facts, honesty and integrity and I would be honored at the
opportunity to represent your best interests.
Marc Gohres Phone
(702) 768-8598 Fax
(800) 948-0601 |
Click here to return to The Best Las Vegas Real Estate!
Comments? Email
Marc Gohres
© 2020 Marc Gohres
Revised April 12, 2020 9:12 AM